Managers Training

Communication and Personal Development

  • Advanced Communication Skills
  • Coaching with Impact
  • Developing Confidence and Assertiveness
  • Developing Emotional Intelligence

Leadership and Management

  • Delegate to Develop Employees
  • HR Skills for non HR Managers
  • Leadership Essentials for Supervisors

Productivity and Efficiency

  • Mastering Productivity: Effective Time Management
  • Motivating Yourself and Your Team

Communication and Personal Development

Effective leadership requires a diverse skill set, and our courses are designed to equip you with the tools you need to excel in your role.
Build your confidence and assertiveness to make informed decisions and lead with emotional intelligence.

Our Communication and Personal Development courses are designed to help you develop the competencies to express yourself effectively, inspire your team, and drive organisational success.

Up to 12 people Online

6 to 14 people Face-to-Face

Tailored Courses

Training Courses

Advanced Communication Skills

By the end of this course, participants will be able to:

  • Have a stronger presence as leaders, projecting confidence and authority in
    their communication and interactions
  • Fully understand others’ perspectives and respond effectively
  • Demonstrate empathy and foster better understanding and connection with
    team members
  • Adapt their approach to effectively engage with diverse individuals and
    groups
  • Identify and address conflict early, maintaining positive relationships within
    their team
  • Deliver feedback in a clear, respectful, and supportive way
Coaching with Impact
By the end of this course, participants will be able to:

  • Deliver effective coaching, to both enhance employees’ performance and
    unlock their potential
  • Ask the right questions when coaching, empower employees to lead the
    conversation rather than taking control of it
  • Create a stronger connection with their team
  • Offer relevant and genuine support in all circumstances
Developing Confidence and Assertiveness
By the end of this course, participants will be able to:

  • Identify and overcome confidence barriers
  • Have a stronger presence as leaders, projecting confidence and authority in
    their interactions
  • Project confidence through their voice and body language
  • Be more assertive in their everyday communication
  • Reduce self-doubt and be more confident in their decision making
Developing Emotional Intelligence

By the end of this course, participants will be able to:

  • Identify where they can apply EQ to improve as leaders
  • Enhance self-awareness and understand the impact of their behaviour on
    others
  • Regulate their emotions in critical situations
  • Manage their team with empathy
  • Build and foster positive and respectful workplace relationships

Leadership and management

Whether you’re an aspiring leader or a seasoned manager, our Leadership and Management courses are specifically designed to empower you with the knowledge and skills necessary to excel in your role.

Explore delegation strategies, essential human resources skills, and foundational leadership principles to inspire and guide your team towards success.

With a focus on practical application and real-world scenarios, our courses provide invaluable tools and techniques that you can apply to your everyday role to drive organisational growth.

Up to 12 people Online

6 to 14 people Face-to-Face

Tailored Courses

Training Courses

Delegate to Develop Employees

By the end of this course, participants will be able to:

  • Recognise and overcome personal delegation barriers
  • Understand how to identify the best person to delegate to
  • Effectively delegate tasks and authority
  • Implement the correct delegation style in every situation
  • Effectively follow up on delegated tasks without micromanaging
HR Skills for non HR Managers
By the end of this course, participants will be able to:

  • Manage employees absence effectively
  • Address performance issues proactively
  • Foster a positive and productive work environment
  • Handle delicate situations with confidence and fairness whilst promoting
    employee growth and engagement
Leadership Essentials for Supervisors
By the end of this course, participants will be able to:

  • Understand the role of a supervisor as a leader
  • Be a confident and inspiring role model for their team
  • Effectively communicate in both one-on-one and group interactions
  • Listen with empathy to others’ perspectives and concerns
  • Clearly communicate objectives and expectations for team performance
  • Provide constructive feedback to employees
  • Receiving feedback without taking it personally
  • Mentor team members to enhance their skills

Productivity and Efficiency

Are you looking to enhance your time management skills and create a more motivating and inspiring environment for your team?

Our Productivity and Efficiency courses will offer a roadmap to maximise your time at work, effectively plan and prioritise tasks, build and maintain an engaged team.

Discover practical strategies and invaluable insights that will revolutionise the way you work.

Up to 12 people Online

6 to 14 people Face-to-Face

Tailored Courses

Training Courses

Mastering Productivity: Effective Time Management
By the end of this course, participants will be able to:

  • Effectively prioritise and plan their workload
  • Maximise their time at work
  • Recognise and eliminate negative habits that are holding them back
  • Identify and overcome personal delegation barriers
  • Understand how to identify the best person to delegate to
  • Effectively delegate tasks and authority
  • Follow up on delegated tasks without micromanaging
Motivating Yourself and Your Team
By the end of this course, participants will be able to:

  • Effectively motivate themselves during challenging periods
  • Build genuine rapport and connect with diverse team members
  • Inspire and motivate their teams towards success
  • Adapt their leadership style and motivate employees individually
  • Motivate underperforming employees

“I want to thank Sara for the work done for us. She is an excellent trainer with customer orientation and rigor in her work. Sara's professionalism shines through in her leadership, teamwork, project management, and communication skills. Her unwavering values make her a trustworthy trainer, she helped us enhance our success with projects and clients.”

Alberto, CEO – Promise People Innovation

" I attended an excellent online training class delivered by Sara on Customer Service. I strongly recommend Sara’s courses to anyone looking for exciting and relevant training content presented in an engaging and interactive manner. Sara is highly knowledgeable in customer service and delivers her classes in a fun and absorbing way that has a lasting impact on attendees—highly recommended."

Billy, Management Trainer and Lecturer – Billy Schofield Training

"The Time Management course was very useful and well conducted. Sara managed to clarify and simplify complex and very broad concepts. Thanks also to the questions and interaction she stimulated, the time flew by! Highly recommended!"

Silvia, Director – The Time for Wine