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Monday – Friday 09.00 – 18.00

  • "Sara's course about Delighting Customers was interesting and useful with plenty of examples and practical advice. What I learnt during her course will be handy both for my team and for myself. I liked how she created a positive and engaging environment, while remaining professional."

    Cristina

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Frequently Asked Questions

Is there any certification or accreditation associated with the course?
Yes, you can get certification after completing the course assignments. We offer levels 3,
5, and 7 accredited by CMI, the Chartered Management Institute.
What is the refund policy?
We don’t require upfront payment; we usually reschedule the course to a date that is
suitable to you.
How much do courses cost, are there any additional fees?
Prices vary based on subject, duration, and location. Additional fees may apply for
trainer travel and accommodation.
Are financial aid or payment plans available?
Payment plans are available for the 6-month programme.
Can I access course materials after completing the training?
Yes, handouts are normally provided after the training course.