Raise your hand if you ever had to wait to be served as a customer because the cashiers were distracted and chatting to each other...
Do you have a boss that keeps adding work to your “already full plate” making you feel stressed and overwhelmed at work? Here are 2 tips to solve this problem...
I’m sure that in the past you too had objectives for the “New Year” that you haven’t achieved, however, this can change and you can finally achieve your goals... Keep reading!
The human brain is like a racing car: fast and powerful.
Did you know that a single negative word has the power to induce physical and emotional stress?
Are you having trouble starting a task even if it’s really important?...It’s ok, you are not the only one.
Here is a little idea to show that extra care to your customers when you are on the phone with them
Why is training so expensive?...
Have you ever had the feeling you forgot something when leaving your house, getting to work, or going to bed?
Have you ever noticed how arguments with your customers never go anywhere? Even when the customers are in error...
You have waited an entire year for this moment...The last steps are...
Turn one's back on = ignore (someone) by turning away from them. “That’s definitely not me!” - you may say. Keep reading...
"Don’t judge a book by its cover" = the opinion of someone or something cannot be formed solely by seeing what’s on the surface. But, in reality...
...you are losing customers every day, building up a bad reputation, and getting way behind your competitors!
Would you like training that really delivers? You must have a look at this...
In my last working place, as a delight factor for our customers, we...
