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SALES ESSENTIALS


Up to 12 people online
6-14 people face to face
Course can be tailored

Key Benefits


  • Understand the essential sales principles to convert sales enquiries into business
  • Create great first impressions, and build lasting sales relationships
  • Learn how to uncover customers needs by being a great listener, and asking the right questions
  • Develop skills and confidence to handle sales objections and close more sales

Course Content:


  1. Traditional Vs. Relationship sales model
  2. How to create a great first impression when starting a sales conversation
  3. Body language -  the importance of verbal and non verbal behaviours
  4. Understanding how to be a great listener through active listening
  5. 4 types of people’s personalities and how to sell to them
  6. The questioning funnel - how to ask great sales questions
  7. Uncovering and building customers needs
  8. Proposing a solution using features and benefits
  9. Effectively handling objections and challenging customers
  10. Gaining commitment from customers when closing the sales conversation
Up to 12 people online
6-14 people face to face
Course can be tailored