SUBJECT AREAS COVERED
Up to 12 people online
6-14 people face to face
Course can be tailored
Connecting with your Team
- Understanding your team and their roles within the team
- How to drive diversity and inclusion as a leader
- Team building
- Handling remote teams successfully
- How to be a role model for your team
- How to run successful team meetings
- Work etiquette: respectful behaviour in the workplace
Qualities and Strengths of Great Leaders
- Leadership and Management
- What makes a great leader?
- 3 key areas a leader should focus on
- Efficient communication
- Assertiveness in Leadership
Staff Motivation and Recognition
- Different types of employee personalities
- How to motivate employees both individually and as a team
- How to provide constructive and future-focused feedback
- Challenging employees for for genuine growth
- Appraisals skills: how to drive employees performance
- Coaching and mentoring employees to enhance performance
Leadership Styles and Delegation
- How to choose the appropriate Leadership style in every situation
- Assertive delegation: recognising what is holding you back
- Management continuum: the key stages to true delegation
- 8 easy steps to put delegation theory into practice
- Setting clear objectives to dive employees accountability
- How to avoid delegation turning into abdication
Conflict Resolution
- How to develop Emotional intelligence at work
- How to manage difficult team members
- Resolving conflict between team members
- Putting theory into practice: how to manage conflict in the workplace
Up to 12 people online
6-14 people face to face
Course can be tailored