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SALES ESSENTIALS


Up to 12 people online
6-14 people face to face
Course can be tailored

Key Benefits


  • Understand the essential sales principles to convert sales enquiries into business
  • Create great first impressions, and build lasting sales relationships
  • Learn how to uncover customers needs by being a great listener, and asking the right questions
  • Develop skills, behaviour and confidence to sell both face-to-face, and over the phone
  • Handle objections and close a sale

Course Content:


  1. Understand what makes a great salesperson
  2. Follow a customer-focused sales process to guide their sales conversations and match the buying cycle
  3. Create a great first impression and opening to a sales conversation
  4. Identify needs and opportunities through effective questioning and listening
  5. Introduce services and products using features and benefits
  6. Gain commitment from customers when closing the customer conversation
Up to 12 people online
6-14 people face to face
Course can be tailored